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Zillions Development Policies

PRIVACY STATEMENT

Zillions Development respects your privacy. We will never sell our mailing lists or email lists. We will never divulge your personal information unless required to do so by a court order.

CHARGING POLICY

If you pay by charge card, your account is charged at the time the order is shipped.

IMPORT DUTIES

The purchaser is responsible for any import duties that may apply to foreign orders.

RETURN/EXCHANGE POLICY

If an item is received in a damaged condition, please contact customer service at the email address below. We are here to help. Please also report damaged items to the carrier at the time of delivery.

Zillions Development seeks to make all customers happy, and so will accept software returned in its original unopened condition for a full refund. Any software that does not perform as described will also be gladly accepted for exchange or refund in its original packing material. Opened software which does not fit into the above category cannot be returned without a suitable explanation.

To claim your refund, send back all software insured and postpaid to Zillions Development at the address included on the invoice, or to:

Zillions Development, P.O. Box 2264, Boulder Creek, CA 95006

along with a letter explaining the problem. Be sure to include your return address. Please contact Zillions Development at the following address to receive your customer processing number (please include your telephone number with your email/fax):

Zillions Customer Support
support@zillions-of-games.com
Fax: (831) 338-6325

For an exchange/return, items must be returned within 50 days from the date of receipt. Contact Zillions Customer Support for more information.

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